Customer Service

International Orders

International Shipping

International Shipping is $20. This covers the transportation and insurance charges. Items over 5 pounds cannot be shipped internationally.

We ship International Orders via UPS World Ship and or Federal Express. You can expect Delivery in one week to most locations.

Shipping Promotions

No promotional discount or allowance (i.e. Free Shipping) will be applied to International Orders.

Countries We Ship To:

We reserve the right to refuse any International Order per our discretion, and will notify you promptly if you order is cancelled. Currently, we ship to most countries in Western Europe (not Switzerland), Canada, Mexico, Australia, New Zealand, the Caribbean, Hong Kong, South Africa, and Japan.

Taxes, Duties & Customs

Many countries impose import taxes on your purchase. Although Sidney Thomas cannot estimate these charges in advance, you may contact your local customs office for specific information, and the taxes are usually calculated as a percentage of the purchase price.

PLEASE NOTE: The payment of all taxes (including National V.A.T, import, provincial and local taxes) and or all customs duties is the responsibility of the customer. Additionally, any charges to clear customs are paid by the customer directly to the customs agency. Your customs agency will contact you regarding clearance and duties to be paid.