Customer Service


When will I receive my order?

All orders are shipped via 2 business-day Expedited Delivery,* and shipping is complimentary. Overnight Service* is $20.00. Please place your overnight order by 12noon Eastern Standard Time to ensure timely delivery. Overnight Service is available for delivery on the next regular business day. If you require Saturday delivery, please contact us at 1-800-819-9953 for delivery options based on the delivery location. If an item is temporarily out of stock, you will be notified accordingly. Alaska and Hawaii shipments follow the same rate schedule.

*We regret that Expedited or Overnight Service cannot deliver to PO Boxes or APO/FPO addresses. Recipient's telephone number is required on all orders.

What are the shipping options that are available?

To preview shipping options and rates see our Shipping page. Please see our International Orders page for the full schedule of countries and shipping rates. Taxes, Duties and customs fees are the responsibility of the recipient upon delivery.