Customer Service

Customer Care Request

Do you have a comment or concern that you would like us to hear? Use our customer care request form to let us know! We are here to assist you however we can, and you can even call us directly during our normal business hours. At Sidney Thomas, superior customer service is our top priority, and we value your feedback. Feel free to share an experience using our customer care request form, calling us directly, or by sending us an email at If you have a story where you experienced outstanding Sidney Thomas customer service, we'd love to hear that, too!

Please use this form to send your comments or call us at 800-819-9953. We are at your service Monday-Friday 8am-10pm EST, Saturday 8am-8pm and Sunday 10am-6pm.

Please include a detailed description of the problem you have experienced with our products or service.

This form is submitted to our email address,